The Big Flaws in Hotel Rankings

A Candlewood Suites hotel near Dallas Love Field airport is ranked No. 11 among Dallas hotels on TripAdvisor, a popular travel website of customer reviews. On Expedia, however, reviewers rank that Candlewood at No. 368.

In Los Angeles, TripAdvisor reviewers rank a Rodeway Inn on the Pacific Coast Highway at No. 10 in that city. Yet Orbitz customers put the same motel at a dismal No. 325.

Which reviews should you trust?

Above: Setai Fifth Avenue in New York

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